No-Refund Policy

Thank you for shopping at Rizz4Vape. Please note that effective immediately, we have updated our refund policy to reflect our commitment to quality and customer satisfaction. We do not offer refunds on any purchases made through our website.

Exchanges for Faulty Items

If you receive a faulty item within the warranty period of 6 months, we will gladly exchange it for you. Please contact us via phone or email to discuss the issue and determine the best course of action.

Incorrect Items

In the rare event that you receive an incorrect item, please reach out to us with a picture of the item you received along with your receipt. We will work quickly to resolve the issue and ensure you get the correct product.

Payment Refunds

In exceptional circumstances where you may be eligible for a refund, it will be issued to the original payment method used at checkout. Please allow up to 5 working days for refunds to be processed.

We appreciate your understanding and continued support. If you have any questions or concerns, please don’t hesitate to contact us:

📞 Phone: +447490137787
📧 Email: info@rizz4vape.co.uk